PlanetHospital's history

PlanetHospital started quite by accident in 2002, when the original founder was visiting Bangkok and became sick with a pre-existing condition. She was pleasantly surprised by the outstanding medical care she received in Thailand. A dedicated private nurse, bespoke catering and excellent treatment for a fraction of the cost back home. Read more about the history and why you should trust PlanetHospital including their Better Business Bureau Rating which has been a consistent A Rating with 0 unresolved complaints.  PlanetHospital has also been featured in over 200+ media stories including Time Magazine, CNN(multiple times),Nightline, and more.

Why choose PlanetHospital for cosmetic surgery abroad?

Every year hundreds of thousands of people travel abroad for cosmetic surgery in another country. For many it is a pleasurable and affordable trip but for a few the long term (or even short term effects) can be mortifying. Most people base their decisions on a lovely website or recommendations from other patients, many do not bother to talk to the surgeon themselves (choosing instead to  communicate with a secretary or the clinic’s sales director and price is usually a major factor in making a decision).

What you need to remember is that cosmetic surgery is surgery and it impacts your health. The cheapest price does not necessarily mean there is no compromise to your health. PlanetHospital has helped over 3600 patients with zero complications, not because they are lucky, but because they are very careful with the surgeons they recommend and because they are very thorough in communicating with patients. In fact when you contact PlanetHospital, one of the first people you’ll be speaking to is a doctor. The PlanetHospital doctor’s duty is to answer your questions, learn more about you, recommend appropriate surgeons, and make sure that you have a realistic expectation of what you are looking for. Prices will be affordable but you might find prices that are cheaper from other doctors; if this is important to you they understand. 

PlanetHospital’s network of plastic surgeons has some of the best in the world who are highly recommended by their industry associations. PlanetHospital visits every single facility it recommends, interviews each and every doctor and verifies their credentials and takes up several references and only THEN recommends them to you. They do not look for the cheapest surgeons because they value your health and cheap does not translate to good. PlanetHospital cosmetic surgeons are located in India, Thailand, Korea, Panama, Brazil, Costa Rica, and Mexico.  If you’re looking for safe and affordable cosmetic surgery, it will cost you nothing extra to let PlanetHospital assist you.

Read more about the history and why you should trust PlanetHospital.

Cosmetic surgery abroad with PlanetHospital

PlanetHospital can arrange a variety of cosmetic surgery treatments overseas:

What else can I expect from PlanetHospital?

When you contact PlanetHospital the first person you speak to is a doctor not a salesperson or a glorified travel agent. While the PlanetHospital Doctor (PD) cannot provide you with medical advice, they can talk to you about your procedure, answer questions about the surgeons, facilities, and countries, and advise you on what medical records you will need so that the cosmetic surgeons can provide you with an accurate quote.

Once you send your medical data, a Case Manager will take over and arrange all the logistics for you and then when you arrive at your destination, a PlanetHospital Concierge is there to greet you from the moment you land to the moment you leave.  PlanetHospital also uses state of the art technologies to help you maintain your privacy and communicate with your PlanetHospital team, with overseas surgeons, and upload your medical records safely and securely.

Concierge services and dedicated travel desk

One of the main values of the PlanetHospital service is the in-country support (the concierge). When you book your trip with PlanetHospital you not only receive excellent customer service and support while you are home, but you also have a dedicated concierge who lives near the hospital you are going to and is there to help you during your stay. Some of the duties of the concierge are as follows:

• Contact client prior to arrival to discuss the country they are visiting
• Arrange pick up from airport (and special transport if required)
• Meet client at the hospital, take care of client's companion
• Intervene in the event of any dispute with hospital
• Contact family members in case of emergency and arrange their transport
• Arrange for aftercare while in country
• Arrange to drop off at airport
• Liaise between the countries and PlanetHospital
• Shopping and site-seeing arrangements can be made as needed for additional fees
• Frequent visits to the hospital to check up on you and your companion
• Provide you with a cell phone for your use while you are in a foreign country

In addition to the concierge service, PlanetHospital also have an in-house travel expert who will take care of your flights and hotel bookings, prepare your itineraries and communicate special needs for your flight. This person will also re-route you in case you need to stay longer.